Royal Mail loses postal monopoly

Given that Royal Mail currently delivers post at a loss I can only see that the addition of more overheads which other firms will be incurring to provide a similar service will increase the cost of posting letters dramatically over the next few years. This seems very similar to the path that directory enquiries has gone down which has changed from a free service over the years to a very expensive one with a high level of customer dissatisfaction.

Royal Mail loses postal monopoly

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